Privacy Policy

Effective Date: July 9, 2026

Your privacy is critically important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website, submit an inquiry, or engage our web design, development, and search engine optimization (SEO) services.

1. Information We Collect

We collect information to provide better services to all our clients and website visitors. The types of information we collect include:

A. Information You Provide to Us

  • Contact Information: Your name, email address, phone number, and physical address when you fill out our contact forms, request a quote, or sign a service agreement.
  • Project & Business Details: Information about your company, brand assets, existing website credentials, hosting configurations, project requirements, and target keywords provided during onboarding.
  • Billing Information: Payment details, tax identifiers, and billing addresses processed securely through our third-party merchant processors.

B. Information Collected Automatically

When you browse our website, certain technical information is collected automatically through standard web server logs and analytical software, including:

  • Device identifiers, browser type, operating system, and IP address.
  • Usage data such as pages visited, time spent on pages, links clicked, and referring URLs.

2. How We Use Your Information

We utilize the collected information to execute, improve, and protect our business activities, specifically for:

  • Service Delivery: Designing, building, configuring, and maintaining custom WordPress/Divi-based websites, setting up staging environments, and managing third-party platform connections.
  • Client Communication: Responding to inquiries, sending project milestone updates, requesting revisions, and providing technical support.
  • SEO Optimization & Strategy: Reviewing structural architecture, running performance audits, and evaluating keyword metrics to enhance digital visibility.
  • Administrative Purposes: Managing billing, processing payments, handling service renewals, and maintaining legal compliance.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share your data only with trusted partners and service providers critical to operating our business, including:

  • Infrastructure and Hosting: Premium hosting services (such as WP Engine or SiteGround) where client development and live files reside.
  • Project Management and Collaboration Platforms: Tools utilized for administrative tracking, workflow orchestration, asset sharing, and collaborative design.
  • Domain and Integration Providers: Registrars, plugin ecosystems, and API mapping providers essential to structural features.
  • Legal Compliance: When necessary to comply with valid legal processes, applicable laws, or enforceable governmental requests.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking tools to optimize your browsing experience, remember preferences, and analyze web traffic metrics. You have the ability to control or restrict cookies via your individual browser settings; however, disabling cookies may restrict functionality on certain elements of our website.

5. Data Security and Preservation

We deploy standard administrative and technical safeguards designed to guard your information against unauthorized access, loss, or alteration. Access to sensitive platform credentials, database panels, and project properties is strictly restricted to authorized production roles.

We retain your personal data and project records only for as long as necessary to fulfill the operational purposes outlined in this policy, satisfy legal obligations, or settle contractual resolutions.

6. Your Rights and Preferences

Depending on your jurisdiction, you may have specific privacy rights regarding your personal information, which may include:

  • The right to request access to or copies of the personal data we hold about you.
  • The right to request corrections or updates to inaccurate or incomplete information.
  • The right to request the erasure of your personal data, subject to specific legal and financial retention criteria.
  • The right to opt out of marketing announcements or promotional correspondence at any time by following the unsubscribe links provided in our communications.

7. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy periodically to reflect changes in our operating practices, technology infrastructure, or regulatory compliance requirements. The date of the latest modification will always be noted at the top of this document.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us directly via our website's primary contact channels.